Privacy policy

Privacy Policy

This Privacy Policy describes how Wander Trail (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from novadresslab.store (the “Site”). We are committed to protecting the privacy of our sports fans and ensuring a secure shopping environment.

1. Personal Information We Collect

To fulfill your jersey orders and improve your experience, we collect the following:

  • Information Provided Directly: When you make a purchase or contact us for customer support, we collect your name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payments are processed through secure, third-party gateways (such as Shopify Payments, PayPal, or Credit Card). Wander Trail does not store your full credit card numbers.

  • Information Collected Automatically: We automatically collect device information, including IP address, web browser version, time zone, cookie information, viewed products, and how you interact with our Site via cookies, log files, and pixels to optimize your shopping experience.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, provide invoices/order confirmations, and offer soccer kits for sale.

  • Communication: To provide tracking updates for your jerseys, notify you on new products or offers, and respond to customer service inquiries.

  • Fraud Prevention: To screen orders for potential risk or fraud.

  • Legal Compliance: To comply with applicable tax, trade regulations, and legal obligations.

3. Sharing Your Personal Information

We only share your information with trusted partners to facilitate our services:

  • Service Providers: We use Shopify to power our online store and handle contract fulfillment.

  • Global Logistics & Payment Partners: We share your details with encrypted payment gateways and fulfillment applications to ensure your packages and orders are handled securely.

  • Compliance: We may share information to comply with laws or respond to lawful requests.

  • Note: Wander Trail does NOT sell your personal information to third parties for marketing purposes.

4. International Data Rights (GDPR & CCPA)

Since we serve fans globally, we respect your data rights regardless of location:

  • Lawful Basis (GDPR): If you are a resident of the European Economic Area (“EEA”), we process your data based on your consent, contract performance, and legal compliance.

  • Access & Portability: You can request a copy of the data we hold.

  • Correction & Deletion: You can ask us to update or erase your personal information.

  • Opt-Out: You can opt-out of targeted advertising and marketing communications (such as Facebook/Google Ads or Google Analytics) via the Digital Advertising Alliance’s portal or click "Unsubscribe" in our marketing emails. To exercise these rights, contact us at info@novadresslab.com.

5. Data Security & Retention

We employ industry-standard encryption technologies and cookies (functional, performance, and advertising cookies) to protect your data and enhance your preferences. We do not alter our practices upon detecting "Do Not Track" signals. We retain order information for our business records unless and until you ask us to erase this information.

6. Children’s Privacy

Our Site is intended for fans of all ages, but we do not knowingly or intentionally collect personal information from individuals under the age of 16 without parental consent. If you believe your child has provided data, please contact us for deletion.

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our logistics or legal requirements. If you are not satisfied with our response to a complaint, you have the right to lodge your complaint with the relevant data protection authority.